Support and Accountability

We are officially 8 days into Summer and my inbox is crazy with enquiries.

You would be amazed at the difference in the enquiries i am sent.

I think because people are speaking via email they forget their manners!

Now one thing that always makes me smile with some of the enquiries is the way they get straight to the point

Here is one from last week

“What the cost?”

Now, first of all im in a very lucky position to turn people down from my serice, especially if they are rude!

You see, i dont need rude people’s money

Secondly, we offer 3-4 services so im supposed to guess which one im pricing up?

Third and final, if you focus on cost alone how are you able to see if you are getting great value?

What i mean is, shouldnt the question be, im interested in Bootcamp, how much is the package and what am i getting for that price?

You see the difference?

Now i understand everyone has a budget but surely it makes sense to see what you are getting for your money?

One of the reasons we offer a lower end value trial is to get people through the door and experiencing first hand what we do.
Get them into the female only environment, have a giggle at sessions and see what its all about.

You will never experience this through just asking “whats the cost”

Now, i believe one of the biggest things my job offers is accountability, i also think we do a very good job of supporting our clients.

How am i supposed to show the value of that in an email?

Im not

I can however show you on a trial.

You see most people out there that join us not only need exercise education, not only need nutrition education but they also need support.

Im going to be honest aswell, that support does not always come from friends and family as you would imagine.

So, what do we bring to the table on all of our programs

A Private Support Group

All programs include a private facebook support group.
This is a group that only the clients in the group can see posts. A place for people to support each other, answer questions and generally share how they are feeling.
These groups also allow me to see where people are struggling and i regularly post up educational videos.

Anyone that has been part of any of our groups will tell you how valuable the groups are.

Accountability

This comes in the form of weekly measurements and weigh-ins all done from your own home.
Now, how do you feel your week is going to be if you know at the end of it you have to supply your measurements and weight, what if someone was asking you for those measurements and weight on a Monday (me) if you have not submitted them?

I can honestly tell you your week will be much better! You have more chance of succeeding if someone is holding you accountable.

It also noticable the amount of people that come through our free programs and submit end results is a lot less than the people that pay and finish the programs.

Why?

Accountability usually comes in the form of money. We all hate wasting it right?

The next time you look at a diet, a bootcamp, a fitness class, personal training etc ask yourself the value you re getting out of that program and how it is going to keep you accountable to our goals.

You never know, you may even achieve them 🙂

Ross